This section contains amendments from September 28,
1998.
37.207 Discriminatory practices.
It shall be considered discrimination for any operator to--
(a) Deny transportation to passengers with disabilities, except as
provided in Sec. 37.5(h);
(b) Use or request the use of persons other than the operator's
employees (e.g., family members or traveling companions of a passenger
with a disability, medical or public safety personnel) for routine
boarding or other assistance to passengers with disabilities, unless
the passenger requests or consents to assistance from such persons;
(c) Require or request a passenger with a disability to reschedule his
or her trip, or travel at a time other than the time the passenger has
requested, in order to receive transportation as required by this
subpart;
(d) Fail to provide reservation services to passengers with
disabilities equivalent to those provided other passengers; or
(e) Fail or refuse to comply with any applicable provision of this part.