The Department of Justice has issued several opinion letters on the ADA in response to direct inquiries since 1992. These letters are to be considered informal guidance only.

Communication

Deaf/Hearing Impairment

Interpreters in doctors offices for hearing impaired; auxiliary aids (DOJ TAL 483)

Physicians obligation to provide auxiliary aids (DOJ TAL 402)

Obligation to accept deaf patient (DOJ TAL 172)

Health care provider; family member as interpreter not acceptable (DOJ TAL 102)

Private hospitals auxiliary aids & service (DOJ TAL 360)

Provision of auxiliary aids by physician (DOJ TAL 590)

Physician-auxiliary aids & services (DOJ TAL 364)

Costs of interpreter in physician's office; fees exceeded Medicare reimbursement to physician (DOJ TAL 734)

Physician complaining of costs incurred in providing interpreter services to patients (DOJ TAL 801)

Attorney providing interpreter; undue burden (DOJ TAL 585)

Auxiliary aids & services; court proceedings (DOJ TAL 073)

Probation meeting; parental involvement; auxiliary aids (DOJ TAL 228)

Closed captioning (DOJ TAL 183)

Closed captioning (DOJ TAL 467)

Federal closed captioning requirements (DOJ TAL 400)

Hotels, motels; auxiliary aids (DOJ TAL 070)

National Safety Council providing auxiliary aids in their driver safety course (DOJ TAL 695)

Auxiliary aids, students (DOJ TAL 518)

Private entities/educational seminars providing sign language interpreters (DOJ TAL 490)

Interpreter; meetings, costs (DOJ TAL 371)

Blind/Visual Impairment

Financial statements; auxiliary aids, visual impairment (DOJ TAL 474)

Blind individuals not allowed to use their state ID cards in lieu of driver's licenses at local passport office (DOJ TAL 808)

Sears computer customer service not accessible to persons with visual impairments or poor or no manual dexterity (DOJ TAL 794)

State licensing board visual impairment complaint (DOJ TAL 175)

Accessibility of web pages for visually impaired (DOJ TAL 712)

Nursing home: vision impairment (DOJ TAL 263)

Auxiliary aids for visually impaired (DOJ TAL 548)

Large-print bills and bank statements (DOJ TAL 693)

Service Animals

Service animals (DOJ TAL 197)